AI Automation Systems

Every call answered. Every lead followed up. Automatically.

From AI receptionists to CRM workflows, we automate the front desk and follow up work that costs service businesses jobs every single week.

Flagship system

Your AI receptionist never sleeps, never forgets, never loses a lead.

Most businesses lose jobs in the gap between "missed call" and "called back." We close that gap to seconds, every enquiry answered, qualified and booked, even at 10pm on a Sunday.

6:42 PMCustomer calls, you're on the toolsNormally this lead is gone. They call the next business on Google.
6:42 PM · +8 secondsAI texts back instantlyA natural conversation starts before they can dial a competitor.
6:45 PMLead qualified automaticallyJob type, suburb, urgency, captured straight into your CRM.
6:47 PMBooked into your calendarConfirmation sent, reminder scheduled, you're notified. Done.
AI
ScaleSurge ReceptionistAnswering for Apex Plumbing
Live
Hi, my hot water system just died, are you able to come out this week?Missed call · 9:47 PM · SMS sent in 8s
Sorry we missed you! This is Apex Plumbing's assistant, happy to help. Is it gas or electric, and what suburb are you in?
Electric, I'm in Glen Waverley
No problem, we service Glen Waverley. I have tomorrow 10:30 AM or 2:00 PM available. Which suits?
Job booked for 10:30 AM, owner notified, follow up scheduled
<10s
response to every missed call
24/7
nights, weekends, holidays
100%
of enquiries logged in your CRM
0
extra staff hired
Automation services

The systems behind the receptionist

Each piece works alone, together they make sure no enquiry ever slips through.

AI Receptionist

Answers missed calls by voice or SMS, qualifies the job, and books it, trained on your services and pricing rules.

Lead Follow up Automation

Instant SMS and email sequences that revive cold enquiries and chase unanswered quotes.

CRM Setup & Pipelines

Every lead, job and customer in one organised pipeline, no more leads living in a phone notes app.

Booking Workflows

Self serve scheduling with confirmations and reminders that cut no shows.

AI Chat Systems

Website chat that answers questions and qualifies visitors while you sleep.

Internal Business Automation

Quotes, invoices, review requests and admin workflows that run themselves.

See what a missed call is costing you

The Growth Audit puts a dollar figure on your lead leakage, and shows exactly which automation fixes it first.

Book Growth AuditContact Us

Free 30 minute audit · No obligation · Melbourne based